Urgent Appointments
To request an urgent appointment for today (Monday to Friday)
- Phone us on 01200 401670
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Routine Appointments
To request a routine appointment in the next 7 days
- phone us on 01200 401670, Monday to Friday
- visit the surgery and speak with a receptionist, Monday to Friday
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Your Appointment
However you chose to contact us we may offer you a consultation:
- by phone
- face to face at the surgery or another surgery
- on a video call
Appointments by phone or video call can be more flexible and often means the doctor or nurse can help you sooner.
Cancelling or Changing an Appointment
To cancel your appointment:
- Use your NHS account (on the NHS Website or in the NHS App)
- Phone us on 01200 401670, Monday to Friday
- Visit the surgery and speak with a receptionist, Monday to Friday
Evening and Weekends
Extended access appointments are available at Clitheroe Health Centre in the evening and at weekends when we are closed. To book on of these please speak to our reception team.
If You Need Help When We Are Closed
If you need medical help now, use NHS11 online or call 111.
NHS111 Online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
Find urgent and emergency care services
If You Need Help With Your Appointment
Please tell us:
- If there’s a specific doctor, nurse or other health professional you would prefer to see or speak to
- If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email.
- If you need an interpreter.
- If you have any other access or communication needs.
Home Visits
If you are housebound and need an appointment, we will do a home visit. To request a home visit, it’s helpful if you phone the practice as soon after 8am as possible on 01200 401670.
How To Get The Most Out Of Your Appointment
The Patients Association has launches a new animation to help you feel more prepared and confident when managing your care. They cover what to do before, during, and after appointments, with tips on communicating with healthcare professionals, sharing important information, and avoiding issues.