The NHS Friends and Family Test (FFT) is an important tool that helps us understand the patient experience within our services. It provides an opportunity for you to share your feedback quickly and easily, allowing us to make meaningful improvements and ensure we meet the needs of everyone in our care. Your feedback is vital to our continuous improvement.
By participating in the FFT, you contribute to shaping the quality of care we deliver. Whether your experience was positive or highlighted areas for growth, your input helps guide us in delivering the highest standards of care.
Transparency is key to building trust and maintaining high standards. To keep you informed, we will publish monthly summaries of FFT responses. Recent monthly results were:
- Very Good – 74 replies
- Good – 3 replies
- Neither good or bad – 2 replies
- Poor – 0 replies
- Very poor – 0 replies