We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can give you the best possible care.
This information is only available to those involved in your care and you should never be asked for personal medical information by anyone not involved in your health care. Disclosure of identifiable patient information to any outside agencies - other than those involved in looking after you - will only be given after receipt of written permission form the patient, dated within 3 months of the request.
You have the right to know what information we hold about you. If you would like to examine your medical records we require a written request - please write to Mrs Linda Blakeman, Practice Manager at Slaidburn Health Centre. You may only view your medical records on the premises of Slaidburn Health Centre and are not allowed to alter them in any way. We are happy to provide you with copies of letters/test results and other records for which there would be small administration charge.
Currently the NHS Care Records Service is creating an electronic care record for all patients throughout England resulting in a huge national database of patient medical records and personal information - this will be known as the 'NHS Spine'. This will enable continued care to be given to patients wherever they access health care - wherever and whenever a patient seeks care from the NHS those treating them will have secure access to summary information to assist with diagnosis and care.
This obviously means that the Practice will be asked to upload your medical information on to the electronic care record scheme in the near future.
If you do NOT wish your medical records to be uploaded please write to Mrs Linda Blakeman - Practice Manager expressing your wishes.
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. We operate a 'zero tolerance system' and take very seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their behaviour. If they persist, we may exercise our right to take action to have them removed, immediately if necessary, from our list of patients.